An electrical emergency is stressful because it is unpredictable. One moment everything works; the next you smell burning plastic or half the building goes dark. Our emergency service exists for exactly those moments. When you call, we ask a few targeted questions so we understand the risk, then talk you through simple steps to keep everyone safe while an electrician travels to you.
On arrival, the first priority is making the installation safe. We isolate the affected circuits, check for heat damage and prove what is live and what is not. Only then do we start tracing the fault. Because our vans carry breakers, RCDs, sockets, switches, cable and connectors, most emergency repairs are completed on the first visit. If a specialist part is needed, we leave everything safe and return with it as soon as possible.
Before we leave, every repaired circuit is tested and switched back on with you present. You get a plain explanation of what failed, why it failed, and whether anything else needs attention soon.
A hot plastic or fishy smell near sockets, switches or the board usually means overheating insulation. Switch off and call.
Visible sparks when plugging in or switching on point to loose or damaged connections that can ignite nearby materials.
A breaker or RCD that trips instantly after reset is detecting a real fault. Forcing it back on is dangerous.
A tingle from a tap, appliance or metal fitting suggests a missing earth or live fault. Stop using it immediately.
Leaks into ceiling lights, switch boxes or the board create shock and short-circuit risks. Isolate and call.
Noise from the board, sockets or switches often means arcing inside. It needs testing before it gets worse.